By accessing or using Al Ula International website https://alulaintl.com, you agree to the following terms:

1. The company is responsible for shipping and storing goods according to its quality standards.

2. The customer is responsible for the accuracy of shipment details (weight, type, value, contents).

3. Delays caused by customs or third-party authorities are beyond our control.

4. Damages resulting from improper customer packaging are not the company’s responsibility.

5. Prices may vary based on destination, weight, and timing.

6. Shipping prohibited or illegal items is strictly forbidden.

7. The company reserves the right to update these terms at any time.